LeafFilter's reply to: Highly inflated quote followed by useless warranty

Thank you for providing your feedback; it helps us understand areas that may need improvement, Wesley. If there is any additional information you would like to share, please contact 800-749-4566 or email support@leaffilter.com.
Wesley W Opq
map-marker Chicago, Illinois

Highly inflated quote followed by useless warranty

The installation quote was WAY over exaggerated. They ended up installing about 1500' of gutter for $2300.

The initial quote was $6000. That was about a year ago.

This year I found spots where the screen was coming loose and actually catching debris. Te lifetime warranty does not cover defective product so I now have to pay them to come fix the bad work they did.

User's recommendation: Pay less then 1/2 the first quote and/or avoid them altogether

Testimonial
Elena K Hpy

The product speaks for itself

The product speaks for itself. The salesman was very knowledgeable and excited about it as well. The pricing was very reasonable and the installation was done and completed the very next day. The crew was very respectful and let me know when then arrived and was in constant contact with me on the progress. GREAT JOB!!!!!! -Jeanie G.
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LeafFilter's reply to: I found debris collecting on top of the screen.

LeafFilter is committed to providing high-quality customer service, and we’re thrilled to know that we made a good impression on you, Terry.
Terry T Idf

I found debris collecting on top of the screen.

I had Leaf Filter installed 1 year ago. After finding leaves and debris collecting on top of the screen I called the company.

Two days later they had a service man, Perry, on the job. Perry found the problem and resolved it right away.

Testimonial
Elena K Hpy

Our experience was amazing

Our experience was amazing. Our representative Dave who came to our home was very educated on the product, professional, friendly and patient with explaining everything from A-Z. We purchased that same night. Got us an appointment next day they came out installed our new gutters that look amazing. Very satisfied and pleased with this home improvement we did. Thank you Leaf Filter -Mercedes V.
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Elena K Hpy

Friendly and efficient

Estimate was quick. Dale was very helpful and friendly. He made me aware of all my options to get the best pricing. The workers were on time and friendly. No mess was left behind. -Kaitlyn J.
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Elena K Hpy

The installer I had was Gilbert… He was…

The installer I had was Gilbert… He was very professional. His work was great. I appreciate him explaining the product to me. His installation was clean and very professional. His demeanor was very professional. He did an excellent job. I would definitely recommend leaf filter to everyone. -Paul
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LeafFilter's reply to: LeafFilter - System is failing coming apart

Your feedback is important to us and has been shared with our team in order to improve in these areas, Bill. We encourage you to contact 800-749-4566 or email support@leaffilter.com to discuss your experience in more detail.
Bill Q Cvq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

System is failing coming apart

LeafFilter - System is failing coming apart

My system is coming apart and now I am told I have to pay even more to have shoddy material fixed. I have give 5 family members who bought this system your name.

I have given hundreds of people at realty settlements your info. I still talk to a lot of those folks for different reasons like where to find services near them. I will educate them about this. And no longer put your info in the settlement package for either Realty company I work for.

You also have a big problem with your phone number. The number on the site and your promo folder connects to a scam.

A rewards center trying to get your banking info. You had better fix that too.

Bill Quindlen

Preferred solution: System repaired not at my cost

User's recommendation: Do not buy Leaf Filter unless they give you a complete lifetime warranty. Materials workmanship and any labor to fix a problem.

Testimonial
Elena K Hpy

Awesome sales crew and installer

Awesome sales crew, Brian B, helped me get into an installation that I could afford. Eternally great full for his help. Also a shoutout to Ricardo V, my installer. Very professional no nonsense guy. Explained what he was going to do, I told him my concerns about two downspouts that drain into a pipe underground. Then he got started. He did a fantastic install. Thank you again! -John B.
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Testimonial
Elena K Hpy

Thank Jesse for his knowledge

Thank Jesse for his knowledge. I appreciated being shown different types of leaf filters and believed the salesman's presentation. My neighbor and I were impressed with LEAFFILTER and with the prompt arrival and completion of the job. The installer showed us pictures of the completed installation. The installation was neat and no trash was left. Thank You and I will tell other neighbors you are a good company to deal with. Thank especially to Jesse the salesman. -Martha
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LeafFilter's reply to: To give credit to the person who installed by leaf filters, Blake A, Lewis

Thanks for leaving a review and mentioning John. You’re right, he is always going above and beyond at LeafFilter. We’ll be sure to share your praises with them!
Anonymous
map-marker Fort Wayne, Indiana

To give credit to the person who installed by leaf filters, Blake A, Lewis

He did a fantastic job! He was professional, available right away, cleaned up (I wouldn't have even know he was there) and gave me the peace of mind that my gutters are under warranty and they'll be there if I have any issue.

John Burry did an excellent job on selling me the leaf filter system.

I tend to hesitate before purchasing anything, but I trusted what he told me, his price was fair and my leaf filters were up the next day!

He explained how everything worked and showed me the filters so I would understand how they work.

Leaf Filters is great!! I will recommend you to my neighbors.

User's recommendation: Use Leaf Filter! They are the best!

LeafFilter's reply to: Job#FAY04078-1

Customer service is our priority, Julie! Thank you for choosing LeafFilter for your home.
Julie G Fdj

Job#FAY04078-1

I called to make an appointment for a minor repair and Robert came the next day and repaired and checked all areas of mud gutters. Very professional and efficient.

User's recommendation: highly recommend

Testimonial
Elena K Hpy

Job was finished 3 days ago

Job was finished 3 days ago. Everything was done exactly as promised. The crew was friendly, skillful, and hard working. -William B.
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Testimonial
Elena K Hpy

Good Experence on All Fronts

The salesperson was very helpful and provided me with a lot of information about the LeafFilter product, as well as other similar products. She made sure I felt "educated" before making my decision. The entire installation occurred in one day, and the installer arrived promptly, was courteous and pleasant, and provided me with a picture of all the installation upon completion. Finally, I felt like the price was reasonable and the salesperson gave me several discounts to bring the overall price to a number I could live with. I highly recommend this product and company. -Carolyn T.
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Elena K Hpy

What was promised was delivered.

The estimator who came to my home was professional and well informed. He answered all of my questions and gave detailed explanations. The installation was scheduled in just a few days. I was offered discounts for "senior's" and for a Spring promotion which were incentives to make the decision to go ahead with the Leaf Filter installation. I am very happy with my decision. -Kay H.
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Testimonial
Elena K Hpy

Product and people awesome!

Both the sales rep who was able to offer me a deal I could afford, and the polite and considerate young man who came to install the system, made this experience one I would highly recommend. The product is awesome, and at 79 I no longer have to give my gutters a second thought. One problem gone for good! Regina R.
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