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1.0

Updated by user Sep 01, 2023

Company resolved the issue.

Updated by user Aug 03, 2023

Their product is worthless and ugly and does not perform as they told us it would.

Original review posted by user Aug 02, 2023

High pressure sales tactics were used by sales rep. He claimed we would NEVER have to clean our gutters again which is deceptive.

The price of $5611 was good for that day only. We felt overpowered by a slick, fraudulent presentation. He said winter install was not an issue, even though we had a lot of snow. There was no way to clean the snow-filled gutters before installing.

We told him we had new fascia/soffits going up in 2023 and he said no problem. He did not mention their class-action lawsuit which had just closed three weeks earlier It took only 2 hours to install the guards. After snow melted, cut gutter straps, pieces of metal, and screws were everywhere. This resulted in our shingles bulging over those areas.

Over winter, the guards iced up, preventing water from entering the gutters. The ice dam was 6x4 and 8-9 thick. Melting ice backed up under our shingles and caused ceiling damage. In 38 years, this never happened.

Two so-called technicians came out to address the ice issues and told us to clean them twice a year. One said, That was the best I could do because valley areas are always a problem. These technicians show up in non-marked cars with a few tools in the back seat. The guards completely clogged with granules and cottonwood seeds in the spring.

Water poured over the gutters while nothing came out of the downspouts. Our long-time contractor had to remove the guards in order to replace the fascia and soffits. This was against what sales rep told us. Our contractor told us all the gutter straps had been cut.

He removed the guards, and I spent hours cleaning them. The sections were twisted and warped.

When we contacted LeafFilter, Chris at LF told us it was black and white against us because their technicians should have removed the guards and not our contractor. This apparently voids any so-called warranty.

User's recommendation: Do NOT purchase anything from this company!

Location: Minneapolis, Minnesota

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