LeafFilter
Reviews and Complaints

Several years ago I had plastic gutters which were beginning to leak. I had also reached an age where a fall from a ladder or the roof could be catastrophic.

The salesman convinced me that LeafFilter had a product that could keep my gutters free from debris and handle my roof runoff. He was wrong. When LeafFilter installed my gutters it was not a retrofit but a completely new gutter system with their special filters. Gutters were installed on our machine shed, shop, and house.

The gutters work fine on the machine shed and shop with simple roof lines. The gutter failed immediately for the house because of open valley roof features. Open valleys drain runoff where the roof lines come together at 90 degrees. The open part is a metal flashing where the roof runoff is concentrated.

The first rainfall after installation the runoff raced across the gutter filter in a flood. LeafFilter came out several times with inelegant fixes that didnt work. The installers indicated that this was a common problem where roof runoff is concentrated but the company doesnt seem to have come up with a practical fix.

I think LeafFilter advertising approaches elder abuse, promising a solution that for me created more problems than I had before the new gutters. If you have a roof where flows are concentrated across a section of the gutter LeafFilter won't work.D

Several years ago I had plastic gutters which were beginning to leak. I had also reached an age where a fall from a ladder or the roof could be catastrophic.

The salesman convinced me that LeafFilter had a product that could keep my gutters free from debris and handle my roof runoff. He was wrong. When LeafFilter installed my gutters it was not a retrofit but a completely new gutter system with their special filters. Gutters were installed on our machine shed, shop, and house.

The gutters work fine on the machine shed and shop with simple roof lines. The gutter failed immediately for the house because of open valley roof features. Open valleys drain runoff where the roof lines come together at 90 degrees. The open part is a metal flashing where the roof runoff is concentrated.

The first rainfall after installation the runoff raced across the gutter filter in a flood. LeafFilter came out several times with inelegant fixes that didnt work. They promised to come out for routine maintenance but didn't.

The installers indicated that this was a common problem where roof runoff is concentrated but the company doesnt seem to have come up with a practical fix. I think LeafFilter advertising approaches elder abuse, promising a solution for a safety reason that, for me,Don created more problems than I had before the new gutters.

I had Leaf Filter installed in August 2022 on top of my currently existing gutters. Starting in January 2023 when it snowed, I noticed that the snow would accumulate over the filter on top of the gutter and water would drip over the gutters edge all around the building as the snow melted.

The water didnt go into the gutter but over it. The water dripped over the gutter all around the house and onto my steps causing the water to freeze and form ice on the steps which created a hazardous condition. This happens every time it snows. Leaf Filter should keep leaves out not snow!!

Since I have only had the Leaf Filter for eight months I have not experienced all the seasons yet, I do know that Leaf Filter does not work in areas that get snow. I have filed a complaint with Leaf Filter and asked that the Leaf Filter be removed and my money refunded. Leaf Filter sent out various technicians to inspect the Leaf Filter gutter installation. They came up with the same reason for the issue which I was having.

1.The reason the gutter was leaking over the gutter edge was that the pitch of the roof was making this happen.

2.The overflow problem that you are experiencing is due to the way the ice and snow defrosts and refreezes on your roof.

The reasons above confirm that the Leaf Filters do not work on my type of roof and they should have removed them and given me a refund. The installation of the Leaf Filter gutter protection made my gutters useless since the water flows over the Leaf Filter and over the gutters. Gutters are there to provide protection for my home, they protect my roof, they protect my foundation, they keep my basement dry, they protect my landscaping and most importantly they prevent me from slipping on ice. Last week the regional manager contacted me and said they will not refund my money or remove the leaf filter guards because the installation is correct and that I already had the leaf filter guards since August 2022.

Do not buy Leaf Filter, they are not good when it snows, the salesmen are pushy and the price is ridiculously high. You could get a better deal elsewhere, shop around and read the reviews.

One of the main reasons we had leaf filter installed was due to our neighbors pine trees needles clogging our gutters - keeping them from draining. Now with the leaf filter - they are all standing straight up from the gutters and we cannot tell if they are allowing the gutters to drain or not.

we are 78 and 80 years old and cannot climb on a ladder to check.

Is that something that is covered with our system or are we on our own. If so, I feel you misrepresent your products value to us

I Joyce Riley have decided that I am not wanting to go on with the installation of the leaf filter for Tuesday: February 28, 2023 between 8-12:00 in the morning. I actually want to cancel this contract all together after more carefully looking it over.

I read some of the reviews online, where some said that damage started to occur on the soffit and fascia after the leaf filter was installed.

Anyway, I have decided that I want to discontinue at this time due to present snow conditions. And other needs that need taking care of as well.